Data Treatment Policy

Teeckle Data Treatment Policy

Effective Date: January 5, 2025

Teeckle values your privacy and is committed to protecting your personal data. This Data Treatment Policy explains how we collect, use, store, and protect the information you provide when using our platform, particularly when uploading pictures and making purchases.

1. Purpose of Data Collection

We collect personal data to:

Process and fulfill your custom t-shirt orders.
Provide customer support and communication regarding your purchases.
Enhance your experience on our platform through improved functionality and personalized services.

2. Types of Data Collected

We collect the following types of data:

Uploaded Images

Photos or designs you upload to be printed on t-shirts. These are treated as confidential and are only used for the production of your custom order.

Personal Information

Name, email address, and shipping address for order processing and communication.

Payment Information

Payment details are securely processed through Shopify Payments or other third-party providers integrated with Shopify. We do not store your payment information on our servers.

Website Interaction Data

Data about your interaction with our website, such as cookies and analytics, to improve functionality and user experience.

3. Use of Data

Your data is used for the following purposes:

Uploaded Images: Used strictly for printing on your selected products and deleted after the order is fulfilled.
Personal and Contact Information: Used for processing orders, shipping, and customer service communication.
Payment Information: Handled securely by Shopify Payments or other integrated third-party providers for transaction purposes.
Analytics Data: Used to improve website performance and tailor services to your preferences.

4. Data Storage and Retention

We store your data securely and retain it only as long as necessary for the purposes outlined in this policy:

Uploaded pictures are deleted 7 days after they are added to the cart.
Personal information is retained to comply with legal, tax, and business requirements.
Payment information is processed by Shopify Payments or other third-party providers and is not stored by Teeckle.

5. Sharing Data with Third Parties

We may share your data with trusted third parties to fulfill your orders and improve services. These include:

Payment Processors: Shopify Payments or other third-party providers integrated with Shopify, to securely process transactions.
Printing and Shipping Partners: To produce and deliver your custom orders.
Analytics Providers: To improve website performance and functionality.

We do not sell your data to third parties.

6. User Rights

As a user, you have the following rights:

Access and Update: Request access to your personal data and update it as needed.
Deletion: Request the deletion of your uploaded images or personal data.
Consent Revocation: Withdraw consent for data processing at any time.

To exercise your rights, please contact us at hello@teeckle.me.

7. Security Measures

We employ strict security measures to protect your data, including:

Encryption for uploaded images and sensitive personal data.
Secure connections (HTTPS) to protect your interactions with our platform.
Regular security audits and compliance checks.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.
Track website performance and analyze user behavior.

You can manage your cookie preferences through your browser settings.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.